Privacy Policy

Effective Date: June 1, 2026

At ProRez NY Metro, we commit to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (proreznymetro.com) or communicate with us via text messaging (SMS).

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:
Name, email address, and phone number.
Business name and project details.
Any other information you choose to provide via our contact form.

Information Collection and Consent: By providing your phone number and opting in to receive text messages from ProRez NY Metro, you consent to receive SMS/text messages from us. Message and data rates may apply. Message frequency varies. You can unsubscribe at any time by replying STOP to any message you receive, or reply HELP for help.

2. How We Use Your Information

We use the information we collect to:
Provide, operate, and maintain our services.
Respond to your inquiries, quotes, or support requests.
Send project updates, appointment confirmations, and logistical notifications.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

3. SMS Messaging & Consent (Carrier Compliance)

If you provide your phone number and opt-in to receive text messages from ProRez NY Metro, you are consenting to receive automated or manual operational messages from our business. We use this communication channel exclusively for customer service, project coordination, and operational updates.
Message Frequency: Message frequency varies based on your ongoing projects or inquiries with us (typically recurring messages until the service is completed).
Message and Data Rates: Message and data rates may apply depending on your mobile carrier.
Third-Party Sharing Disclosure: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

4. Opt-Out & Support Options (SMS)

To Opt-Out: You can cancel the SMS service at any time. Just text “STOP” (or other keywords like END, CANCEL, UNSUBSCRIBE) to any message you receive from us. After you send “STOP”, we will send you a final confirmation text and you will no longer receive SMS messages from us.
To Get Help: If you need assistance or more information, reply with the keyword “HELP” to our messages, or contact us directly at our email address.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at:
Website: proreznymetro.com
Email: info@proreznymetro.com